Encompix services deliver maximum system benefits

Account Management

Consona views its relationship with its customers as a business partnership. We assign an account manager to each customer implementation. Your account manager will contact you regularly to verify your satisfaction with our software and our people.

Implementation Planning

While most companies only contend with system implementation every ten to twelve years, Consona does it every day. Our full range of implementation planning and management services ensure that any challenges along the way are dealt with swiftly and with expertise.

Education and Training

Consona believes that business system education and training must go beyond simply showing how to use the system. It should also include an explanation of the business reasons behind the functionality. Consona offers business system education and end-user training for all components of the system.

Manufacturing Consulting

Consona understands that you expect much more than a new interface for the same old results. You expect improved performance. Our experienced manufacturing consultants will guide you through the implementation, and explain how the software works in your environment. They'll help you use Encompix to achieve your bottom-line business objectives with Encompix.

Technical Consulting

Our Microsoft certified–consultants have the technical expertise to recommend the best possible hardware and network configuration for your Encompix system. They can help you tune the system to make sure it operates at optimum performance.

Customization

Although Encompix was designed specifically for manufacturers of capital equipment, Consona understands that as a manufacturer, you may have unique processes that give you a competitive advantage. To help you maintain this advantage, Consona can customize your application to meet your needs.

Integration Services

Consona will assist you with the data conversion process, and provide the technical expertise to integrate any required third-party hardware and software with your Encompix system.